Caring for your leather pieces
"Embrace the Exquisite Craftsmanship: Handmade with Love and Care
Owning a handmade piece is a rare privilege, and each style requires a little extra attention from its new owner. Here are some invaluable tips to ensure your Mahiya Leather creation remains a cherished companion for years to come:
1. Know Your Leather/Suede Types:
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Cow Leather: Durable and thick, ideal for hand-tooled designs.
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Milling Cow Leather & Milling Goat Leather: Softened and refined through a meticulous tumbling process.
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Suede: Soft and thin, crafted from the underside of the animal skin.
Remember, these materials come from real animals and may bear unique marks, adding character and charm.
2. Proper Care:
- Use a dustbag or old pillow case for storage
- Avoid applying unknown chemicals or waterproofing to hand-painted pieces.
- Refrain from scraping the leather to prevent damage to the painted surfaces.
3. Suede Care:
- Perform a patch test before applying suede protector, especially on lighter shades.
- Lift dirty marks gently with a soft bristle toothbrush for best results.
- Avoid rubbing, as it may worsen the stain.
4. Protecting Gemstones:
- Be cautious of hard surfaces to prevent any potential cracks.
5. General Maintenance:
- Avoid exposure to constant direct sunlight and keep in a cool, dry room.
- Avoid contact with grease and oil to prevent staining.
- Do not wash any Mahiya Leather pieces.
6. Fringe Care:
- Hang up fringe-adorned bags and gently massage to straighten them.
- Refrain from pulling on the suede or leather.
7. Dealing with Mould (for Leather, not Suede):
- Use an everyday moisturizer to gently rub out mould on milling goat leather.
Remember, avoid moisturizers on suede, as they can cause marking and damage.
8. Handling Your Bag:
- Hang your bag on the back of your chair when out and about, avoiding contact with the ground.
- Avoid overloading to ensure the longevity of these hand-sewn treasures.
Mahiya Bags
Are your bags made with real leather?
Yes, Our incredible artisans handcraft each Mahiya handbag from ethically sourced leather, using pops of colours and unique designs to allow you to express yourself through your style. We use Ethically sourced cow, sheep and goat leather to suit each product. Each handbag is designed with functionality, along with style, at the forefront of our minds, resulting in the perfect accessory for every occasion.
Where are the bags made?
Each and every style is hand-designed in Australia and crafted by our talented team of local artisans in Bali, we love working with our gifted team of entrepreneurs on 'The Island of the Gods.'
How do I look after my leather?
Keep leather out of direct sunlight over long periods to prevent fading. We recommend using a leather protector spray or cream and conditioner to protect from accidental spills and cracking, and wipe any marks with a clean, damp cloth. Please read our Leather Care Tips & Tricks for more detailed information.
Purchase Mahiya Leather Cream here.
Are all bags the same?
Each piece of leather is ethically sourced and crafted by expert artisans, creating the perfect handbag for you each time. We understand the importance of individualism and freeing your spirit, which is why although our handbags can be similar, no two are ever exactly the same.
Is there payment plans?
素敵なお客様には、今すぐ購入、後払いのオプションを当サイトでご提供できることを大変嬉しく思います。登録方法の詳細については、https://zippay.com.au/ および https://www.afterpay.com.auをご覧ください。
Shipping
How much does it cost and how long does it take?
出荷 - オーストラリア
Order over $250 receive Free Shipping.
Orders under $250 Flat Rate $9.95
Express Delivery Flat rate $12.95
Standard with Signature $12.95
Express with Signature $15.99
SHIPPING - INTERNATIONAL
NZへの$15定額(NZへの$250 AUD以上の注文は送料無料を受け取ります)
$30 Rest of world, Australia Post 5-14 days delivery no tracking online or signature
$35 - $40 Express 3-7 day shipping -Tracked and signature.
USA, Canada & NZ orders over $350 AUD receive Free Shipping.
配達までオンラインで追跡できるウェイビル番号を受け取ります。
無料のローカルピックアップ
For those located in or around Australia's Airlie Beach, free local pick-up of purchased items is allowed at our Showroom in Airlie Beach. Please note that we are open from 10am-2:30pm on Monday, Wednesday and Friday. The pick-up address is 32 Acacia Grove Woodwark, QLD 4802.
以下の点にご注意ください。
すべての注文は、支払いを受け取った後、1〜3営業日以内に出荷されます。(販売期間中は、大量の注文が処理されるまでに最大5日かかる場合があります)お客様の商品がオーストラリア内に到着するまで5~7営業日かかります(一部の遠隔地では、より長くかかる場合があります)、プリペイドの通常のポストサッチェルを使用します。
商品は発送前に点検いたします。商品が発送されると、マヒヤは出荷された商品に対して責任を負いません。保険が必要な場合は、ご購入時にメールをお送りください。
ご注文の際は、配送先住所の詳細が最新であることを確認してください。発送中に問題が発生した場合は、最寄り郵便局にご確認ください。郵便で紛失した商品の返金は行いません。問題が発生した場合は、オーストラリア郵便に従ってお問い合わせください。私たちはあなたを助けるために全力を尽くします。
Can I return my order?
Sure, you can return your order within 14 days of receiving your order to exchange or for a credit note. We do not refund for change of mind.
What if my item is faulty?
Our apologies if you have received an item that is not in perfect condition.
Please send us an email immediately at [email protected] with photos of the fault.
Is there local pickup?
Yes! For those located in or around Australia's Airlie Beach, free local pick-up of purchased items is allowed at our Showroom in Airlie Beach. Please note that we are open from 10am-2:30pm on Monday, Wednesday and Friday. The pick-up address is 32 Acacia Grove Woodwark, QLD 4802.
If you can't find the answer you are looking for email us at: [email protected]
